Misfits: First Edition Arrives!

After an exciting journey across the seas, Misfits: First Edition has safely arrived at our UK warehouse and is almost ready to begin its final (and most important) journey – to your doorstep! 🚢📦

Important: Your Delivery Details Might be Outdated

To ensure your copy of Misfits reaches you without any hitches, our delivery partners at Spiral Galaxy Games have been sending out address confirmation emails. It’s crucial that we have your current address to avoid any delays in you receiving your game.

Our deadline to confirm delivery was yesterday (Monday) morning.

They need to confirm that your details are accurate for dispatch. Here’s what to do:

• Check Your Inbox: Look for an email from fulfilmentsupport@spiralgalaxygames.co.uk with the subject: “Address confirmation for your shipment of Misfits by AKN Design.”
• Review Your Address: Ensure the address listed in the email is correct.
• Respond if Necessary: If you need to update your address or if any details are incorrect, please contact Spiral Galaxy Games immediately through the link provided in their email.

No Action Needed If Your Details Are Correct

If everything looks good, you don’t need to do anything further. Just sit back, relax, and get ready for the Misfits experience.

If you have already reached out to me, don’t worry, changes have already been applied.

I am eagerly awaiting the stories and memories you’ll create with Misfits. Thank you once again for being a part of this journey. Your game night is about to get a whole lot more exciting!vr

Tracking the Journey

The vessel carrying the games made a stop in Rotterdam, Netherlands, before heading to Felixstowe, UK—the largest seaport in the UK. If you are located in the UK or EU, keep an eye out for email communication from fulfilment@spiralgalaxygames.co.uk in the coming weeks.

Crucial Dates to Note

Here were some essential milestones:

• November 16th, 2023: Games arrived in the Port of Felixstowe, UK
• Today: Games reached the UK warehouse, Spiral Galaxy
• Early December 2023: Canadian and US customers can expect games to arrive in Canada (finalizing the method of transport)

FAQs

Is My Order Ready for Shipment If it’s in the Warehouse?

Not yet. Several procedures, including customs checks, inland shipping, and invoicing, must occur before shipment. Rest assured, your units are prioritized based on your submissions and deadlines.

Will Contacting Fulfillment Speed Up My Delivery?

Unfortunately, no. Spiral Galaxy has severed ties with publishers in the past due to abusive customer behavior. Please communicate kindly, courteously, and patiently with fulfilment@spiralgalaxygames.co.uk.

Can I Track My Order?

Yes, we provide tracking information as soon as your order is dispatched. Keep an eye on your email for updates on the progress of your shipment.

Are There Additional Fees for International Orders?

EU and Canadian orders are expected not to be subject to customs fees or taxes. However, customs has the final say, and we do not have control over this aspect.

We appreciate your patience and understanding during this exciting but busy time. If you have further questions, don’t hesitate to reach out to us at fulfilment@spiralgalaxygames.co.uk.

Thank you for your support as we prepare to bring Misfits: First Edition to your gaming table!

Alexander 🎲
Founder and Creator of Misfits